Information on Delivery | Delivery Information (by Bedz4u.co.uk)
Free UK Mainland Delivery
Bedz4u Free UK Mainland Delivery
Free Delivery
All the prices at Bedz4u include FREE delivery to the majority of the UK Mainland.
Most Goods will be delivered using a National 1-3 Day Man Courier Service.
An additional Courier surcharge of £35.00 will be applied to postcodes: (AB, IV, PH, DD PA, FK, KY, G, EH, ML, KA, LL, SY, LD, SA, CF, NP, BS, BA, SP, TA, DT, BH, EX, PL, TQ, and TR).
All Mattresses, Divan Sets, Children's Novelty Beds (Containing Fragile Parts), or Beds labelled as heavy can take between 5 and 14 working days to be delivered to your area. Excluding Public and Bank Holidays.
These beds will be delivered using a dedicated 2-man service on most occasions. This service has a longer lead time due to its size and the logistics of delivery.*)
We cannot, at the moment, deliver Mattresses, Divan Sets, Children's Novelty Beds (Containing Fragile Parts), or Beds Labelled as Heavy to the following areas: (PA 20 and Above, IV 16 and Above, PH 35, KW, and any Offshore Islands.)
Please note: We are unable to fulfil any orders to Northern & Southern Ireland, the Isle of Man, the Isle of Wight, the Scilly Isles, the Scottish Highlands & Islands, Jersey, and Guernsey.
We do NOT ship to the following postcode areas: any beginning with BT, GY, JE, IM, IW, HS, KW (Orkneys), and ZE.
If you are unsure whether we ship to your address, please get in touch with us first before placing an order.
PLEASE DO NOT DISPOSE OF YOUR BED OR MATTRESS BEFORE DELIVERY OF YOUR NEW ONES!
Once your order has been placed
You will receive a confirmation email that includes your order number, address, and details of the items you purchased. We will then contact you shortly via email with the 2 Man Courier details and tracking information.
For furniture items that include a 2-Man White Glove Delivery Service, you will receive a call from our nominated courier, who will agree on a delivery date and provide a 3-hour delivery time slot. If a date and time slot have been arranged and booked by you and the Courier, you must adhere to it. If you are unavailable on the day of delivery and the Courier cannot deliver your goods, you will be charged again for a re-delivery.
If you advise the courier that you no longer require your goods, you will be refunded your money, less delivery costs, and re-delivery costs back to Bedz4u.
Important
Unless specified in the item description, all products will be delivered flat-packed for self-assembly.
We do not accept any blame or liability for you removing or disposing of old beds or mattresses before our delivery. We do advise that you only dispose of old goods after delivery and acceptance of the new goods.
It is your responsibility, or that of your appointed representative, to ensure that you check the delivery for any signs of damage while the Courier/Delivery Driver is at your door.
Inspect the packaging for apparent damage or tampering as soon as possible. Where this is found, mark it as 'Damaged' on the delivery note.
(Please take a photograph of any damage upon delivery if possible, and ask the Driver also to take pictures.)
Never sign for it unless it has been checked, as this no longer covers you as the customer for the insurance of the items.
All Courier Companies stipulate in their terms and conditions that once signed for, there can be no claims for damages thereafter, as you, the Customer, will have signed for the goods as being in good order upon delivery.
Bedz4u will accept no responsibility once the goods have been signed for at the requested address.
We are unable to deliver to unattended premises or leave goods outside any address.
All deliveries are made to the House's front door or the Flat/Apartment Main Entrance only. (Couriers are not insured to enter premises or lift goods up flights of steps), The customer must carry this out!
In the unlikely event that you are missing any parts, please get in touch with us. We will always do our best to send out replacements as soon as possible. Additionally, as part of our company policy regarding damages, we kindly request that all our customers email us photographs of the item (s) to enable us to assess the extent of the damage.